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  • Our Practice
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Privacy Policy

Home » Privacy Policy

Privacy Policy
Effective Date: 5-4-2025

This Privacy Policy governs the manner in which the website collects, uses, maintains, and discloses information collected from users (each, a “User”) of the website (“Site”). This privacy policy applies to the Site and all services offered by Koch Orthodontics.

WHAT INFORMATION DO WE COLLECT?

We may collect personal identification information from Users in a variety of ways, including, but not limited to:
• When Users visit our Site, register on the Site, or subscribe.
• In connection with other activities, services, features, or resources we make available on our Site.

Users may be asked for, as appropriate, their email address, name, phone number, and other contact details. Users may visit the Site anonymously, but we will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, though doing so may prevent them from engaging in certain Site-related activities.

HOW DO WE USE THE INFORMATION THAT YOU PROVIDE TO US?

We may use your information in the following ways:
• To ensure the Site is delivered effectively for your needs.
• To provide information, products, or services you request from us.
• To carry out obligations from contracts between you and us.
• To send appointment reminders, promotional materials, or newsletters, where you have opted in.
• To improve customer service and respond to inquiries or complaints.
• To optimize the Site and the services we offer.
• To analyze data for marketing and demographic studies to improve our offerings.

We may also use your information for email notifications, newsletters, and marketing communications you have consented to. You can opt out of receiving such communications at any time by contacting us at [Insert Email Address] or following the “unsubscribe” instructions in emails.

COOKIES

Our Site may use cookies to enhance User experience. Cookies are small text files placed on your computer to track usage and personalize content.

Users can set their browser to refuse cookies or alert you when cookies are being sent. However, some Site features may not function properly if cookies are disabled.

We may also use analytics services, such as Google Analytics, and advertising platforms, such as Google Ads and Facebook Ads, which place cookies on your device to monitor usage, personalize advertising, and improve our marketing efforts.

DISCLOSURE OF YOUR INFORMATION

We do not sell, trade, or rent Users’ personal identification information to others. However, we may disclose your personal information:
1. To service providers or partners assisting us in operating the Site or providing services to you.
2. To comply with legal obligations or enforce our rights.
3. To Facebook Inc., Google LLC, and their affiliates for targeted advertising and marketing purposes. You can review their privacy policies and terms here:
• Facebook Custom Audiences: https://www.facebook.com/ads/manage/customaudiences/tos.php
• Google Ads: https://policies.google.com/privacy

Information collected for advertising purposes may be used to deliver customized ads and improve campaign performance.

THIRD-PARTY SITES

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of such external websites. We encourage Users to review the privacy policies of third-party sites before submitting personal data.

HOW DO WE PROTECT YOUR INFORMATION?

We implement appropriate security measures to safeguard your personal information from unauthorized access, disclosure, or destruction. However, data transmission over the internet is not completely secure, and we cannot guarantee absolute security.

Your information will only be retained for as long as necessary to fulfill its intended purpose or as required by law.

ACCESSING YOUR INFORMATION

You may request access to or correction of your personal information at any time by contacting us at: Koch Orthodontics
Address: 55 Towler Rd., Lawrenceville, GA 30046
Phone: (770) 962-9560
Email: braces@kosmiles.com

We may require proof of identity for such requests.

CHANGES TO OUR PRIVACY POLICY

We reserve the right to update this privacy policy at any time. Changes will be posted on this page with a revised effective date. We encourage Users to check this page regularly to stay informed about how we are protecting the personal information we collect.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy. If you do not agree, please do not use the Site. Continued use following changes to this policy will be deemed as your acceptance of those changes.

CONTACTING US
If you have questions or concerns about this Privacy Policy, please contact us at: Koch Orthodontics
Address: 55 Towler Rd., Lawrenceville, GA 30046
Phone: (770) 962-9560
Email: braces@kosmiles.com

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PATIENT REVIEWS

Our 5-Star Experience

Check out what our patients are saying about their experience with our amazing doctors and team!

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Marcus G.
The best ever, great service. Nice people and staff. I love the vibe….and the coffee 😏
Response from the owner:Hi Marcus! Yay! We’re so happy you love the vibe (and the coffee 😉). It always makes our day having you here with us!
Imaksumic
10/10 Its so clean and everbody is so kind to you Love this place !! ❤️❤️✌️
Response from the owner:Hi Imakusmic! Reviews like this make our day! Thank you for noticing our clean space and kind team, we love having you as part of the KO family!
Nicole M.
They are always so welcoming and polite. They are knowledgeable about teeth and make my kids feel comfortable every time. The coffee and water is an added bonus.
Response from the owner:Hi Nicole! Thank you so much for sharing this! We love hearing that your kids feel comfortable at every visit. And we’re glad you enjoy the coffee and water too! We’re so happy to have your family as part of the KO family!
Latea G.
Staff very friendly, smells good and is always clean
Response from the owner:Hi Latea! Thank you so much! We love hearing that. Our team works hard to keep everything fresh, clean, and welcoming!
Flash S.
The staff is always very kind and cheerful, always excited to see you.
Response from the owner:Hi Flash Set! We truly love what we do, and it makes us so happy to know that kindness and cheerfulness shine through when you visit.
Deanna P.
I decided to get braces on again for cosmetic reasons after about 20 years. I went to a few places for consultations, and ultimately chose Koch Orthodontics based on the clean office, welcoming staff, and great online reviews. I’m about a year through my treatment and I was getting a discouraged I was not going to get my “dream smile” I had envision in my head. I asked to make an appointment with my doctor and Dr Koch to talk me through my concerns and go over the rest of my treatment. Initially, everyone’s schedule wasn’t lining up until after my braces were supposed to come off (in 3 wks) which left me kind of bummed. However, the next day, I received a phone call from a lady named Ashley saying Dr Koch wanted to review my plan with my Dr (Gass) and can get me in for an appointment the next day. It was then I knew I picked the right orthodontist. Not only were my concerns listened to, openly discussed with me, and thoroughly reviewed with my current treatment plan by both Dr. Gass and Dr Koch, they really made me feel like they wanted the best for my smile. I truly appreciated the effort of everyone involved making sure I’m happy with my outcome. I can honestly recommend this orthodontist now.

And continuously, the two best techs I’ve had are Johnny and Devonte. Shoutout to them!
Response from the owner:Hi Deanna! Thank you so much for sharing this! We’re so glad Dr. Koch, Dr. Gass, and Ashley could put your mind at ease and make sure you feel confident in your smile journey. And Johnny and Devonte will love the shoutout, they really are the best!
Brittany G.
Such awesome place to do business!!! Glad to have my son’s braces done here!! Def recommend to anyone!!
Response from the owner:Hi Brittany! We are so happy your son is a part of our KO family! Thanks for letting us be a part of his smiles journey and for spreading the word!
Amina B.
I’ve had such a great experience with my orthotist and aligner journey! From the very beginning, everything was explained clearly and I always felt comfortable and informed. The aligners have been easy to use, and I’ve already noticed such a positive difference. My orthotist has been supportive, attentive, and genuinely cares about my progress. Appointments are always smooth, and I never feel rushed.

Overall, I’m really happy with the results so far and would definitely recommend both the aligners and my orthotist to anyone considering treatment.
Response from the owner:Hi Amina! Thank you so much for sharing your experience! We’re thrilled to hear that your aligner journey has been smooth and that you’ve already noticed such a positive difference. Our team loves making sure everything is clear and comfortable for you, so it means a lot to know you’ve felt supported every step of the way. We can’t wait to see your continued progress and final results!
Tiffany T.
They are nice and very sweet… Brantley was scared when he came to get work done but the team made him feel very welcome and comfortable too
Response from the owner:Hi Tiffany! Thank you so much for sharing this! We’re so glad Brantley felt comfortable with us! It means a lot that he left his visit feeling welcomed and at ease. Our team always wants every patient to feel safe and cared for, especially when they’re nervous. We truly appreciate your kind words! 💙
carrie J.
Everyone here made us feel special and at ease. They are clean and knowledgeable and we enjoyed our time together.
Response from the owner:Hi Carrie! Thank you so much for the kind review! We love those smiles!!!
Ava M.
Been coming here for around 3 years they have good service , very nice workers , and they’ve made my teeth look really good!
Response from the owner:Hi Ava! Thank you for being a part of our KO family for the past 3 years! We are so glad that you have had a great experience with our team and love your smile!
Brittani M.
We've been coming here for about 2.5yrs. All 3 of my older girls have braces. Everyone has always been so nice and welcoming. Very pleased with the services here.
Response from the owner:Hi Brittani! Thank you so much for trusting us with your girl's smiles! We are so glad you've felt welcomed by our team and are pleased with the care. It has been a joy to be a part of their orthodontic journey!
Aaron C.
This is my third kid to get braces at Koch Orthodontics. They have always, and continue to, provide excellent service and superior orthodontic care!
Response from the owner:Hi Aaron! Wow! Third kid with a KO smile!!!! That makes us so happy! Thank you for trusting us with your family's care.
Aniya A.
Very nice and clean office they did my braces and took very good care of me.
Response from the owner:Hi Aniya! Thank you so much for sharing your experience! We are so grateful to have a team that truly values making each patients experience the best!
Sereca B.
Great place to go loves ❤️ the staff
Response from the owner:Hi Sereca! We are so glad that you have had a great experience in our office and with our team! We truly have the greatest patients and team members!
Our locations

Come visit us

We have convenient locations in Lawrenceville and Loganville, and we serve everyone in the surrounding areas! Come visit us at one of our locations or contact us using the info below. We can’t wait to meet you and your family soon!

Loganville
Lawrenceville
Addresses
Lawrenceville
  • 55 Towler Rd.
    Lawrenceville, GA 30046
Loganville
  • 4763 Atlanta Hwy, Ste 380
    Loganville, GA 30052
Phone
  • (770) 962-9560
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